Restaurant EPoS
that keeps up
when the room is full
Servers take the order at the table. The kitchen sees it straight away. You check the day's takings from your phone. That's TouchPoint, and we install it, train your team and look after it across South Wales and Bristol.
Your local EPoS partner
A local team that picks up the phone
Plenty of till companies sell you the kit and disappear. Then a printer jams at 7pm on a Saturday and all you get is a ticket number. You want someone who already knows your setup.
neXpos is a certified ICRTouch partner. We supply, install and support TouchPoint restaurant tills in Cardiff, Swansea, Newport, Bridgend, the Valleys and Bristol. South Wales and the Bristol area are home turf for us, and we'd rather you knew us by name than by ticket number.
Bistro, fine dining, a pub that does food or a group of sites: we set TouchPoint up around how you actually trade, train your staff on site and stay around after install day.
Table Management
Every table's status, on one screen
TouchPoint puts your whole floor on screen. Free, seated, waiting to pay: you can see it in a second. Staff open tables, move them and split bills in a few taps. No lost paper dockets, and no table seated twice.
A terrace, a bar and a private dining room all sit on the same screen. Course management tells the kitchen what has gone out and what is still to fire, even when you're fully booked.
- See which tables are free, seated or waiting to pay
- Cover counts, plus a flag when a booking arrives
- Move tables and split bills mid-service
- Dining room, bar and terrace on one screen
- Online bookings from TouchReservation land on the floor plan
Kitchen Management
Paper tickets, retired
Paper tickets get lost, smudged and argued over. With TouchKitchen, every order lands on a screen in the kitchen the moment it's sent from the till or handheld. It shows course by course and changes colour as a ticket gets older.
The chef taps when a course is ready and front of house sees it straight away. Nobody shouts across the pass. Starters don't sit under the lamp while the server is busy at another table. The kitchen gets calmer and the food reaches the table hot.
- Touchscreen or bump bar, whichever your chefs prefer
- Course by course, with timers that change colour as tickets age
- Split by section: grill, pastry, cold
- Allergens flagged right where the food is made
- Keep a kitchen printer alongside, or use one on its own
What it does
What it does on a busy shift
TouchPoint runs in independent restaurants, pub groups and multi-site operators across the UK. Here is what it does on the floor.
Handheld Ordering
PocketTouch turns an Android device into an order pad. Servers take the whole table's order at the table, drinks, food and course notes, and it goes straight to the kitchen and bar. Nobody walks back to a till to key it in.
Menu Management
Change a dish, a price or an allergen from the back office and every till and handheld updates straight away. No reprinting menus, and nobody on a different shift working from old information.
Online Bookings
TouchReservation links your booking page to the floor plan, so upcoming tables show up where staff are already looking. No-shows get tracked too, which keeps your cover numbers honest.
Allergen Management
Add allergens to every menu item. Staff are prompted when they order and the kitchen screen flags them, so the right dish reaches the right guest.
PocketTouch Handheld Ordering
Stop walking back to the till
Every trip to the till is a minute away from your guests. With PocketTouch the server takes the order at the table, dietary notes and all, and it reaches the kitchen and bar before they've moved on.
On a Friday night that adds up. Tables get their food sooner, the kitchen gets a head start, and your team spends more time with guests than queueing at a screen. More covers turned and fewer mistakes.
- Rugged Android handhelds that cope with drops and spills
- Full menu on the device, with modifiers, notes and allergen prompts
- Orders go straight to the kitchen screen or printer
- Runs on your existing WiFi
- Take card payments at the table with the built-in reader
How It Works
One order, start to finish
This is a Friday night with a neXpos TouchPoint system in.
Order Taken
The server enters it on a PocketTouch or the floor till: courses, notes, allergens.
Sent to Kitchen
It lands on the kitchen screen or printer, split by section. Starters to cold, mains to grill.
Course Confirmed
The chef taps ready. Front of house gets a prompt on the till.
Table Settled
Split the bill, add a discount, take card, cash or voucher. At the table or at the till.
Back Office & Reporting
Know how tonight is going, wherever you are
TouchOffice Web is your back office in the cloud. Open it on your phone, tablet or laptop at home, at your second site or on holiday.
Live sales, covers by the hour, staff figures, wastage and stock, all in one place and updating while service is on.
Live Sales Dashboard
Watch revenue, spend per cover and table turn times as they happen. If one section is slow, you'll see it while there is still time to do something about it.
Menu & Price Control
Add a special, change a price or pull a sold-out dish. Do it from your phone and every till updates. No trip in needed.
Stock Management
Set par levels, track what you use against what you sell and get reorder alerts. You'll see which dishes make you money and which quietly don't.
Staff Management
Track hours, control who can do what on the till and run sales by staff member. You'll know who your best people are, with the numbers to back it up.
Integrated Payments
Take all major cards and contactless on machines linked to the till. Takings reconcile automatically, so the end-of-night count adds up.
Covers & Booking Reports
See covers by day, week and month, plus no-show rates and your peak hours. Handy when you're sorting rotas or deciding what to promote.
Self-Service & Online Ordering
Let guests order from their phone
ByTable puts a QR code on the table. Guests scan it, order and pay from their own phone. There is no app to download.
Orders reach the kitchen screen exactly like till orders. Lunch rushes get easier on your staff, tables turn faster and photo menus nudge the average spend up.
- A QR code on the table. No app and no sign-up for guests
- Guests pay at the table, so nobody waits for the bill
- Featured dishes and upsell prompts help raise the average spend
- Orders show up in TouchOffice Web reports like any other
- Self-service kiosk available for casual dining
Common Questions
Questions owners ask before they switch
Thinking about changing your till? These are the questions we hear most from restaurant owners in South Wales and Bristol.
More from ICRTouch
The rest of the ICRTouch range
TouchPoint is the core. These products plug into it, and we supply and support every one of them across South Wales and Bristol.
TouchPoint
The till software at the centre of everything.
Learn moreTouchKitchen
Kitchen screens, course by course. No paper tickets.
Learn morePocketTouch
Handhelds for servers. Take the order at the table.
Learn moreTouchReservation
Online bookings that feed your floor plan and cover count.
Learn moreByTable
Guests order from their own phone. No app needed.
Learn moreTouchOffice Web
Cloud back office for sales, stock, staff and menus.
Learn moreAreas we cover across South Wales & Bristol
Coverage Area
Local to South Wales & Bristol
We install, train and support restaurants right across South Wales and the Bristol area, in person. This is our patch and we look after it. Not sure we cover you? Give us a ring. We almost certainly do.
Come and see it working in your restaurant
Tell us how you trade and we'll show you TouchPoint set up for it, at your place or ours. It's free, there's no obligation, and you'll be talking to a local person, not a call centre.
Book a Call Call 0333 567 0009