EPoS Systems for
Schools, Colleges
& Local Authorities
Purpose-built education and public sector EPoS powered by ICRTouch TouchPoint. Cashless catering, self-service kiosks, allergen management and cloud reporting — all supported locally by neXpos across Cardiff, Swansea, Newport and Bristol.
Education & Public Sector EPoS — South Wales & Bristol
The EPoS Platform Built for Education & Public Sector Catering
Running catering at a school, college, university or council-managed leisure centre brings a unique set of challenges. You need cashless payment systems, free school meal management, allergen compliance and the ability to manage high-volume service in a very short window. Off-the-shelf hospitality EPoS systems simply weren't built for this environment.
At neXpos, we supply and support ICRTouch TouchPoint education EPoS systems throughout Cardiff, Swansea, Newport, the South Wales Valleys and the Bristol area. We're a certified ICRTouch partner — not a national call centre — which means real local people who understand term-time operations, procurement timelines and the specific pressures of public sector catering.
Whether you're a primary school managing 300 lunch covers in 45 minutes, a university running multiple catering outlets across a campus, or a local authority overseeing catering across dozens of sites — we design a system that works for your operation and your budget.
Who We Work With
EPoS for Every Education & Public Sector Setting
From a small primary school kitchen to a university campus with ten catering outlets, ICRTouch TouchPoint scales to any size and any complexity. neXpos configures and supports the right setup for your site.
Schools & Academies
Primary, secondary and academy schools. Cashless catering, FSM management, short-window high-volume service and full allergen tracking. Trusted by multi-academy trusts across Wales and England.
Colleges & Sixth Forms
Further education campuses with multiple food and drink outlets, student loyalty schemes, self-service kiosks and mobile ordering to handle thousands of students during a short break window.
Universities
Multi-outlet campuses with student union bars, refectories, coffee shops and campus shops. Centralised management, student ID integration, cashless accounts and detailed per-outlet reporting.
Local Councils & Authorities
Local authority catering services, civic buildings, museums and libraries. Centralised control across all sites, council procurement-friendly processes and multi-site reporting in one dashboard.
Cashless Catering & Free School Meals
No Cash. No Queues. No Stigma.
In a busy school canteen, the biggest enemy is time. A lunchbreak might be 45 minutes — but by the time 400 pupils have queued, ordered, paid and found a seat, half that time is gone. Cashless EPoS changes that dynamic entirely. Every pupil has a pre-loaded account that parents can top up online from their phone. At the till, they identify using a PIN, card, fob or biometric scanner — and payment happens instantly.
Free school meal entitlement is applied automatically behind the scenes. The system simply deducts from the FSM allowance first — no separate queue, no different process, no way for other pupils to know. Parental spending controls mean parents can set daily limits or restrict purchases to certain categories, giving families confidence about what their children are eating.
- Pre-paid pupil accounts with online top-up for parents
- FSM entitlement applied automatically — discreet and dignified
- Parental daily spend limits and category restrictions
- Biometric, card, PIN and fob identification options
- Low balance alerts sent to parents automatically
- Full transaction history per pupil for safeguarding and finance
Self-Service Kiosks
Double Your Throughput. Halve Your Queue.
Self-service kiosks are fast becoming standard in school and university canteens — and with good reason. ICRTouch SelfService kiosks let students browse a photo-led menu at their own pace, customise their choice, check allergen information and pay without waiting for a member of staff. Orders fire directly to the kitchen display so food is ready when they reach the collection point.
For universities and colleges with high footfall during breaks, kiosks dramatically reduce queue length and allow fewer catering staff to serve more students. For schools, kiosks are particularly effective for quick items like packed lunches, drinks and snacks — freeing counter staff to handle hot meals. The result: faster service, shorter queues, happier students and less food waste from items that don't get ordered.
- Photo-led menus with allergen information per item
- Cashless account, contactless card and cash payment options
- Orders fire to kitchen display screen immediately
- Collection point screen with order status display
- Upsell prompts configured per menu category
- Accessible height options and text size settings available
Allergen & Dietary Management
Natasha's Law Compliance — Built In, Not Bolted On
Schools, colleges and universities have a duty of care around allergens that goes beyond what most commercial venues face. TouchPoint carries full allergen data for all 14 major allergens on every menu item. This information is visible at the till, on self-service kiosks, on kitchen display screens and on digital menu boards — so every part of your operation is informed.
For pupils and students with known dietary requirements, account-level flags can alert serving staff automatically when that student's account is used at the till. If a pupil with a nut allergy orders a product that contains traces of nuts, the system flags it before the transaction completes. Allergen reports can be exported for compliance purposes, giving catering managers a complete audit trail.
- All 14 major allergens tracked per menu item
- Allergen flags visible at till, kiosk, kitchen display and digital boards
- Account-level dietary flags alert staff when high-risk students order
- Natasha's Law compliant labelling for pre-packed food items
- Allergen reports exportable for catering manager audit trail
- Menu changes update allergen data across all points of sale instantly
Multi-Site & Campus Management
One Dashboard. Every Site. Total Control.
A multi-academy trust managing 12 schools. A university campus with a refectory, three coffee shops, a bar and a campus shop. A local authority catering service running 30 primary school kitchens across a county. All of these benefit from central management — but each site still needs its own configuration and reporting.
TouchOffice Web gives you exactly that. A single cloud-based back office where you set menus, prices, allergen data and promotional offers once — then push to every site with a single click. Each site can still be viewed individually for reporting, stock and staffing, but you also get consolidated group reports that show performance across your entire estate. Whether you're a school business manager, a catering services director or a council procurement officer — you get the visibility you need without drowning in spreadsheets.
- Centralised menu and price management — push to all sites simultaneously
- Per-site and consolidated group reporting from one login
- Stock management per site with central oversight
- Staff permissions managed centrally with site-level overrides
- Nutritional and allergen data updated centrally — compliant everywhere instantly
- Audit-ready reporting for council and trust finance teams
Leisure Centres & Council Venues
EPoS for the Full Council Estate — Not Just Schools
Local authority EPoS needs don't stop at the school gate. TouchPoint is equally at home in a council-run leisure centre, swimming pool café, library café, museum shop or civic building. The same software, the same support and the same back office — configured for each venue's specific requirements.
Leisure centre cafes can operate with membership account billing — visitors pay using their membership card, with charges posted against their account or a linked payment method. Self-service kiosks at the pool or gym reception reduce staffing requirements without reducing service quality. All outlets feed into the same TouchOffice Web back office, giving the council's catering services team visibility across the entire estate in one place.
- Membership account billing for leisure centre customers
- Kiosk ordering at pool, gym and court reception areas
- Digital menu boards for cafes and vending areas
- Council-wide reporting consolidated in TouchOffice Web
- Compatible with council payroll and finance export requirements
- Fully scalable — from a single library café to an entire council estate
Full Feature Set
Everything Education Catering Demands
TouchPoint is trusted by thousands of education and public sector catering operations across the UK. Here's the breadth of what it delivers for schools, colleges, universities and local authorities.
Free School Meal Management
FSM entitlement handled automatically. Discreet, reliable, stigma-free — applies at every till and kiosk with no additional process for pupils or staff.
Cashless Catering
Pre-paid accounts, online top-up, parental controls and low-balance alerts. Accepts cashless account, contactless card, fob and biometric payment options.
Allergen Compliance
All 14 major allergens tracked per item. Displayed at tills, kiosks, kitchen screens and digital menus. Account-level dietary flags for high-risk pupils.
Kitchen Display System
Orders appear on TouchKitchen screens the moment they're placed — at the till or kiosk. No paper tickets. Clear course management and allergen flags for kitchen staff.
Nutritional Data & Reporting
Attach calorie counts and nutritional information per menu item. Display on kiosks and digital boards. Export nutritional reports for school food standards compliance.
Digital Menu Boards
Dynamic digital signage powered by ICRTouch that updates automatically when menus change. Display today's menu, allergens, prices and promotions on any screen.
School Dinner Service Flow
From Bell to Bite — In Under 5 Minutes
Here's how a TouchPoint-powered school canteen handles 400 pupils in a 45-minute window — without chaos, queues or cold food.
Menu Displayed
Today's menu is shown on digital boards and kiosks — allergens, calories and choices clearly visible before pupils queue.
Kiosk Order
Pupils order at a self-service kiosk, selecting their meal and paying via cashless account, card or fob. FSM is applied invisibly.
Kitchen Display
Order appears instantly on the TouchKitchen screen with the pupil's allergen flags. Kitchen staff prepare the order with complete information.
Collection Point
A collection screen shows order status. Pupil is called by number when their meal is ready — reducing the serving counter scrum.
Reporting Done
Every transaction is logged — covers, FSM usage, allergen incidents, revenue per item. The business manager has the report by 2pm.
Compliance & Procurement
Built for Public Sector Compliance
Schools, councils and local authorities operate under tighter compliance requirements than the commercial sector. TouchPoint and TouchOffice Web are designed to support these requirements — giving catering teams the tools to demonstrate compliance without generating mountains of paperwork.
School Food Standards
Nutritional data attached to every menu item. Automated reporting against school food standards frameworks to support Ofsted and Welsh Government inspection requirements.
Natasha's Law (PPDS)
Pre-packed for direct sale allergen labelling support. Every item carries complete allergen data that populates labels, digital boards and reports — keeping you compliant without manual cross-referencing.
GDPR & Data Security
Pupil and student account data is handled in line with GDPR requirements. Local data processing options available. Cashless systems can be configured to minimise personally identifiable data at point of sale.
Finance & Audit Reporting
Full transaction audit trail with exports compatible with public sector accounts packages including Sage, Integra and UNIT4. Period-end reports formatted for council finance teams.
Welsh Government Requirements
Configured to support Welsh Government universal free school meal (UFSM) programmes, including Estyn inspection evidence requirements and the Healthy Eating in Schools (Nutritional Standards and Requirements) (Wales) Regulations.
Procurement Framework
neXpos works with schools, trusts and local authorities on procurement processes, including framework agreements and documented specification responses. We understand public sector procurement — we won't leave you to figure it out alone.
Cloud Back Office
Manage Every Site from One Place
TouchOffice Web is the cloud-based management platform that sits behind every ICRTouch installation. For multi-site education and local authority clients, it's the operational hub — a single login that gives you visibility and control across your entire estate, whether that's 3 schools or 30.
Configure menus centrally and push to all sites with a single click. View per-site sales and consolidated group reports. Manage stock across the estate. Control staff permissions without visiting each site. And access all of it from any device — phone, tablet or laptop — whether you're in the office, at a site or working from home.
Consolidated Reporting
Per-site and group-level sales, covers, average spend and FSM usage in one view. Exportable for council and trust finance teams.
Central Menu Management
Update menus, prices, allergens and nutritional data once. Push to every site and every point of sale simultaneously — no site visits required.
Stock & Waste Control
Track ingredients and finished items across every site. Set par levels, generate purchase orders and monitor waste — reducing food costs across the estate.
Staff & Permissions
Manage staff access and permissions centrally. Individual sign-on tracks performance per team member and maintains a secure audit trail of transactions and adjustments.
Allergen Dashboard
Review allergen content across your entire menu estate from one screen. Immediately see which items require updating after recipe changes — before they reach the till.
Finance Exports
Period-end reports in formats compatible with Sage, Integra, UNIT4 and other public sector finance packages. Reduces month-end reconciliation from hours to minutes.
Frequently Asked Questions
Education & Local Authority EPoS — Your Questions Answered
The Full ICRTouch Suite
A Complete Education Technology Platform
TouchPoint is the heart of the system, but ICRTouch offers a full ecosystem of products that connect seamlessly — from kiosk to kitchen display to cloud back office. All supplied and supported by neXpos across South Wales and Bristol.
TouchPoint
Core education EPoS software. Fast, reliable, with full FSM and cashless catering support.
Learn moreSelfService Kiosk
Self-ordering kiosks for school and university canteens — reduce queues, increase throughput.
Learn moreTouchKitchen
Kitchen display for school and college canteens — no paper tickets, allergen flags visible.
Learn moreTouchOffice Web
Cloud back office — multi-site management, allergen compliance and finance reporting.
Learn moreDigital Menu Boards
Dynamic screens showing today's menu, allergens and prices — updates automatically.
Learn morePocketTouch
Handheld ordering for university table service, events and refectory queues.
Learn moreCoverage Area
Education EPoS Across South Wales & Bristol
neXpos provides on-site installation, training and local support for schools, colleges, universities and local authorities throughout the following areas. If you're outside these locations, give us a call — we cover a wide area and will always try to help.
Ready to Modernise Your Education EPoS?
Talk to a neXpos specialist today. We'll visit your school, college, university or council site, understand your operation and design an ICRTouch TouchPoint system that handles cashless catering, FSM, allergens and multi-site management — with local support you can actually rely on.
Book a Call Call 0333 567 0009
TouchPoint
TouchKitchen
TouchTopUp
PocketTouch
TouchLoyalty
TouchMenu
TouchOffice Web
TouchAbacus
