Restaurant EPoS
Systems for
South Wales
Purpose-built restaurant till systems powered by TouchPoint. From table management and handheld ordering to kitchen displays and live back-office reporting — everything your restaurant needs, supported locally by neXpos.
Restaurant EPoS South Wales & Bristol
The EPoS System Built Around How Restaurants Really Work
Running a restaurant means managing a dozen moving parts at once — front-of-house teams taking orders, a kitchen that needs to stay in sync, customers expecting fast and accurate service, and an owner who wants to know exactly where every pound is going. A great EPoS system should make all of that easier, not harder.
At neXpos, we supply and support TouchPoint restaurant till systems across Cardiff, Swansea, Newport, Bridgend, the South Wales Valleys and the Bristol area. We're not a national call centre — we're your local ICRTouch partner, on hand when you need us.
Whether you run a busy high-street bistro, a fine-dining restaurant, a family pub that serves food or a multi-site restaurant group, we'll configure a TouchPoint system that fits your operation, train your team and support you beyond installation day.
Table Management
Your Restaurant Floor at Your Fingertips
TouchPoint's visual floor plan puts your entire restaurant layout on screen, showing the status of every table at a glance. Staff can open, transfer and split covers in seconds — no paper dockets, no confusion, no double-seated tables.
Whether you're managing a simple dining room or a multi-area restaurant with a terrace and private dining space, the floor plan adapts to your layout. Course management means the kitchen always knows what's been ordered, what's been served and what's still to go, keeping service running smoothly even when you're fully booked.
- Visual table status — available, occupied, awaiting payment
- Cover counts and reservation arrival flags
- Seamless table transfers and bill splits mid-service
- Multiple dining areas on one screen (restaurant, bar, terrace)
- Integrated with TouchReservation for online bookings
Kitchen Management
From Table to Kitchen — Instantly
Paper tickets get lost, go soggy and cause arguments. TouchKitchen replaces them with a clear, colour-coded kitchen display screen (KDS) that shows every active order, course by course, the moment it's sent from the till or handheld device.
Chefs confirm when courses are ready and front-of-house gets an instant alert. No more shouting across the pass, no more cold starters sitting under a lamp waiting for a server who doesn't know they're ready. The result is faster service, fewer mistakes and a much calmer kitchen during busy service.
- Touchscreen or bump-bar operation — suits any kitchen workflow
- Course-by-course display with colour-coded urgency timers
- Split screen for different kitchen sections (grill, pastry, cold)
- Allergen flags visible at point of preparation
- Optional kitchen printer alongside or as standalone solution
Full Feature Set
Everything a Modern Restaurant Needs
TouchPoint is one of the UK's most widely deployed restaurant EPoS platforms, trusted by independent restaurants, pub groups and multi-site operators. Here's what makes it the right choice for South Wales and Bristol restaurateurs.
Handheld Ordering
PocketTouch turns any Android device into a wireless order pad. Servers take full table orders tableside — drinks, food, course notes — and fire them straight to the kitchen and bar without leaving the floor.
Menu Management
Update dishes, prices, specials and allergen information in real time from the back office. Changes push to every till and handheld instantly — no reprinting, no confusion between staff on different shifts.
Reservation Integration
TouchReservation connects your online booking page directly to your floor plan. Reservations appear as upcoming tables so staff are always prepared, and no-show tracking keeps your covers reporting accurate.
Allergen Management
Assign allergen information to every menu item. Staff are prompted at the point of ordering, and kitchen displays can flag allergen requirements clearly so the correct dish reaches the correct guest safely.
PocketTouch Handheld Ordering
Serve More Covers. Cut the Back-and-Forth.
Every time a server walks back to the till to enter an order, that's time away from the table. With PocketTouch handheld ordering, servers take the full order tableside — starters, mains, drinks, dietary notes — and send it wirelessly to the kitchen and bar the moment the customer finishes speaking.
Tables get served faster, the kitchen gets the order sooner, and your front-of-house team spend more time building rapport with guests than queuing at a till screen. During a busy Friday night service, the difference is significant — more covers turned, fewer mistakes, happier staff.
- Runs on ruggedised Android handhelds — drops and spills handled
- Full menu with modifiers, notes and allergen prompts on device
- Orders fire directly to kitchen display or printer
- Works on your existing WiFi network
- Servers can take payment tableside with integrated card reader
How It Works
An Order — From Table to Kitchen in Seconds
Here's what a seamless restaurant service looks like with a neXpos TouchPoint system installed.
Order Taken
Server uses PocketTouch handheld or floor till to take the full table order, including courses, notes and allergens.
Sent to Kitchen
Order fires instantly to the TouchKitchen display or printer, split by section — starters to cold section, mains to grill.
Course Confirmed
Chef marks the course ready. Front-of-house receives a prompt on the till, so service is always perfectly timed.
Table Settled
Staff split bills, apply discounts and take payment by card, cash or voucher — tableside or at the till, seamlessly.
Back Office & Reporting
Run Your Restaurant Remotely with TouchOffice Web
Great restaurants are run on insight. TouchOffice Web gives you a complete cloud back office, accessible from any device — so whether you're at home, at a second site or on holiday, you always know exactly how your restaurant is performing.
From live sales figures and hourly covers to staff performance, wastage reports and stock control — all your restaurant data in one dashboard, updated in real time throughout service.
Live Sales Dashboard
Monitor revenue, average spend per cover and table turn times in real time. Spot a slow section and respond before service ends.
Menu & Price Control
Add specials, change prices, remove sold-out dishes and push changes to every terminal instantly — all from your phone, no on-site visit needed.
Stock Management
Set par levels, track usage against sales and generate reorder alerts. Know which dishes are most profitable and which are costing you margin.
Staff Management
Track hours, set access permissions and run staff sales reports. Identify your top performers and manage rota accountability with real data.
Integrated Payments
Accept all major cards and contactless payments, including EPOS-integrated card machines. Automatic reconciliation means no end-of-night discrepancies.
Covers & Booking Reports
Review daily, weekly and monthly cover counts, no-show rates and peak hour patterns to make smarter decisions on staffing and promotions.
Self-Service & Online Ordering
Let Guests Order on Their Terms
More guests prefer to order without waiting for a server, particularly during busy lunchtimes and at fast-casual restaurants. ByTable lets customers scan a QR code at the table and order directly from their own phone — no app download required.
Orders and payments are processed exactly as if taken at the till, routing directly to the kitchen display. It reduces labour pressure during peak service, speeds up table turn and captures upsell opportunities with photo-led menu items that boost average spend.
- QR code order-to-table — no app, no friction for guests
- Customers pay at the table, reducing time to settle up
- Upsell prompts and featured items increase average covers
- All orders feed into TouchOffice Web reporting as normal
- Optional self-service kiosk for casual dining and fast service venues
Common Questions
Restaurant EPoS — Your Questions Answered
Questions about switching EPoS systems, what's included or how it all fits together? Here are the questions we hear most from South Wales and Bristol restaurant owners.
The Full ICRTouch Suite
A Complete Restaurant Technology Platform
TouchPoint is the heart of the system, but ICRTouch offers a full ecosystem of products that connect seamlessly — all supplied and supported by neXpos across South Wales and Bristol.
TouchPoint
Core restaurant EPoS till software. Fast, reliable, feature-rich.
Learn moreTouchKitchen
Kitchen display system — course-by-course, no paper tickets.
Learn morePocketTouch
Handheld ordering for servers — tableside orders, zero back-and-forth.
Learn moreTouchReservation
Online bookings that feed directly into your floor plan and covers count.
Learn moreByTable
QR order-to-table solution — guests order from their own phone, no app needed.
Learn moreTouchOffice Web
Cloud back office — sales, stock, staff and menu management from anywhere.
Learn moreCoverage Area
Restaurant EPoS Across South Wales & Bristol
neXpos provides on-site installation, training and local support for restaurants throughout the following areas. If you're not sure whether we cover your location, call us — we almost certainly do.
Ready to Upgrade Your Restaurant EPoS?
Talk to a neXpos specialist today. We'll visit your restaurant, understand your operation and design a TouchPoint system that fits — with no obligation, no pressure and no national call-centre runaround.
Book a Call Call 0333 567 0009